Privacy Policy
Critical Linx Privacy Policy
Critical Linx (“Critical Linx,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information obtained through our website and related communications, as well as the choices available to you regarding that information.
This Privacy Policy applies to visitors to the Critical Linx website and to information collected through email, phone, or other interactions with us. By submitting information to Critical Linx, you consent to the collection, use, and disclosure of that information as described here.
This Privacy Policy should be read together with our Terms of Use. If you have questions, please contact us using the information provided at the end of this policy.
- Information We Collect
We collect information in the following ways:
1.1 Information You Provide to Us
When you contact us, request information, schedule a demo, or submit a form, we may collect your name, organization, email address, phone number, and any additional information you choose to provide.
1.2 Technical Information
We may collect technical information about how you access and interact with our website, including:
- Referring website
- Date and time of access
- Pages viewed and features used
- Device type, browser, and operating system
- IP address and similar technical data
This information is gathered using cookies, pixels, and similar technologies.
Cookies
Cookies are small data files placed on your device to help websites function properly and improve user experience. Critical Linx uses cookies that are necessary for site operation and performance analytics. We do not use cookies for targeted advertising.
You may adjust your browser settings to block cookies, but doing so may limit site functionality.
Web Beacons and Analytics Tools
We may use web beacons or similar technologies to understand how users interact with our website and communications. These tools help us measure engagement and improve our services. We do not intentionally link this data to directly identifying personal information.
- How We Use Your Information
We use personal information to:
- Respond to inquiries or demo requests
- Provide information about our services
- Improve website functionality and content
- Analyze usage patterns
- Communicate updates or service-related notices
Where required by law, marketing communications will be sent only with your consent. You may opt out of marketing messages at any time using unsubscribe links or by contacting us directly.
We do not sell or rent your personal information to third parties.
- Information Sharing
We may share information in limited circumstances:
3.1 Service Providers
We work with trusted third-party vendors to host our website, manage communications, and perform technical services. These providers are authorized to use information only to perform services on our behalf.
3.2 Business Transactions
If Critical Linx undergoes a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose information if required by law or in good-faith belief that disclosure is necessary to:
- Comply with legal obligations
- Protect rights or property
- Prevent fraud or security threats
- Respond to emergencies
We may also share anonymized or aggregated information without restriction.
- California Privacy Rights
California residents may request information about personal data we collect or share and may exercise rights provided under California privacy laws.
Requests can be submitted using the contact information below.
- Third-Party Websites
Our website may link to external sites that are not controlled by Critical Linx. We are not responsible for their content or privacy practices. We encourage you to review third-party policies before providing personal information.
- Data Security
We maintain reasonable physical, technical, and administrative safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
- Children’s Privacy
Our website is intended for business users and is not directed toward children under 18. We do not knowingly collect personal information from minors. If such data is discovered, we will delete it promptly.
- Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our website indicates acceptance of the updated terms.
- Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. We may maintain de-identified information for lawful business purposes.
- Contact Us
For privacy questions or requests, contact:
Critical Linx
Email: criticallinx@hughesfire.com
Mailing Address: 910 Shelley Street, Springfield, OR 97477
Please include your name, contact information, and details of your request.
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